Privacy and PolicyWe care about your privacy, as your privacy is important to us. We respect your privacy regarding any information we may collect from your across our website.
Effective Date: May 29th 2024
Effective Date: May 29th 2024
Part A: Serenic.AI Privacy Policy
1. Purpose of this Privacy Policy
Serenic.AI respects your privacy and is committed to protecting your personal data. This Privacy Policy informs you about how we look after your personal data when you visit our website, use our application, and interact with our services. It also tells you about your privacy rights and how the law protects you.
2. Data Controller
Serenic.AI is operated by Serenic Technologies Inc., registered in the United States. For the purposes of this policy, Serenic Technologies Inc. is the data controller. The terms “Serenic.AI”, “we”, “us”, or “our” refer to Serenic Technologies Inc.
3. Information We Collect
- We collect and process various types of personal data about you and your patients, including:
General Personal Information: Names, addresses, contact information, and other identifiable data.
- Health Information: Medical histories, clinical notes, test results, prescribed medications, and other health-related data.
- Payment Information: Credit card details, bank account numbers, and other billing information.
- Device Information: Device IDs, IP addresses, browser types, operating systems, and other technical data.
- Usage Data: Information about how you use our website, application, and services, including interaction data and preferences.
- Additional Information: Data provided through surveys, feedback forms, or customer service communications.
4. How We Collect Your Information
We collect your information in several ways:
- Directly from you: When you register, communicate with us, use our services, or fill out forms on our website or application.
- Automatically: Through cookies and similar tracking technologies when you interact with our website or application.
- From third parties: Such as healthcare providers, pharmacies, and other partners who share information to facilitate the services we provide.
5. How We Use Your Information
We use your information for various purposes, including:
- Service Delivery: To provide, maintain, and improve our services, including transforming speech to text for medical prescriptions and notes.
- Healthcare Services: To facilitate the delivery of healthcare services to patients by enabling accurate and efficient medical documentation.
- Analytics and Improvement: To perform data analysis, conduct research, and improve our services and user experience.
- Support and Communication: To send you service updates, support messages, and administrative notifications.
- Marketing: To send you promotional messages and information about our services, with your consent.
- Legal Compliance: To comply with legal obligations and assist law enforcement agencies where required.
6. Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors who assist in providing our services, including IT support, payment processing, and data analysis.
- Healthcare Providers: Physicians and other healthcare professionals involved in patient care.
- Business Partners: Companies with whom we collaborate to deliver our services.
- Legal Authorities: Government agencies and law enforcement when required by law.
- Related Companies: Affiliates and subsidiaries as part of our corporate group.
7. International Data Transfers
Your personal data may be transferred to and processed in countries outside of your own. We ensure that any such transfers comply with applicable data protection laws and that your data is protected by appropriate safeguards.
8. Data Security
We implement comprehensive security measures to protect your personal data, including:
- Encryption: We use advanced encryption methods to secure data during transmission and storage.
- Access Controls: Strict access controls to ensure only authorized personnel can access sensitive information.
- Regular Audits: Frequent security audits and risk assessments to identify and mitigate potential threats.
9. Your Rights
You have certain rights regarding your personal data, including:
- Access: The right to request a copy of the personal data we hold about you.
- Correction: The right to request corrections to any inaccurate or incomplete data.
- Erasure: The right to request the deletion of your personal data.
- Restriction: The right to request the restriction of processing your data.
- Portability: The right to request the transfer of your data to another organization.
- Objection: The right to object to the processing of your data for certain purposes.
10. Cookies and Tracking Technologies
Our website and application use cookies and similar technologies to collect data about your usage and preferences. You can control the use of cookies through your browser settings.
11. Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through our website or application and provide an updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
PT. Adyatma Inovasi Semesta
Ruko Golden Madrid Blok D No. 26 Rawa Mekar Jaya Serpong, Tangerang Selatan, Banten
Email: admin@serenic.ai
Part B: Serenic.AI Cookie Policy
1. Introduction
This Cookie Policy explains how Serenic.AI uses cookies and similar tracking technologies on our website and application.
2. What Are Cookies?
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work more efficiently and provide information to site owners.
3. Types of Cookies We Use
- Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
- Analytical Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Functional Cookies: Allow us to remember your preferences and personalize your experience.
- Marketing Cookies: Used to track visitors across websites and display relevant ads.
4. Managing Cookies
You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website and application.
5. Changes to This Cookie Policy
We may update this Cookie Policy periodically. Any changes will be posted on this page with an updated effective date.
6. Contact Us
For more information about our use of cookies, please contact us at admin@serenic.ai
1. Purpose of this Privacy Policy
Serenic.AI respects your privacy and is committed to protecting your personal data. This Privacy Policy informs you about how we look after your personal data when you visit our website, use our application, and interact with our services. It also tells you about your privacy rights and how the law protects you.
2. Data Controller
Serenic.AI is operated by Serenic Technologies Inc., registered in the United States. For the purposes of this policy, Serenic Technologies Inc. is the data controller. The terms “Serenic.AI”, “we”, “us”, or “our” refer to Serenic Technologies Inc.
3. Information We Collect
- We collect and process various types of personal data about you and your patients, including:
General Personal Information: Names, addresses, contact information, and other identifiable data.
- Health Information: Medical histories, clinical notes, test results, prescribed medications, and other health-related data.
- Payment Information: Credit card details, bank account numbers, and other billing information.
- Device Information: Device IDs, IP addresses, browser types, operating systems, and other technical data.
- Usage Data: Information about how you use our website, application, and services, including interaction data and preferences.
- Additional Information: Data provided through surveys, feedback forms, or customer service communications.
4. How We Collect Your Information
We collect your information in several ways:
- Directly from you: When you register, communicate with us, use our services, or fill out forms on our website or application.
- Automatically: Through cookies and similar tracking technologies when you interact with our website or application.
- From third parties: Such as healthcare providers, pharmacies, and other partners who share information to facilitate the services we provide.
5. How We Use Your Information
We use your information for various purposes, including:
- Service Delivery: To provide, maintain, and improve our services, including transforming speech to text for medical prescriptions and notes.
- Healthcare Services: To facilitate the delivery of healthcare services to patients by enabling accurate and efficient medical documentation.
- Analytics and Improvement: To perform data analysis, conduct research, and improve our services and user experience.
- Support and Communication: To send you service updates, support messages, and administrative notifications.
- Marketing: To send you promotional messages and information about our services, with your consent.
- Legal Compliance: To comply with legal obligations and assist law enforcement agencies where required.
6. Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors who assist in providing our services, including IT support, payment processing, and data analysis.
- Healthcare Providers: Physicians and other healthcare professionals involved in patient care.
- Business Partners: Companies with whom we collaborate to deliver our services.
- Legal Authorities: Government agencies and law enforcement when required by law.
- Related Companies: Affiliates and subsidiaries as part of our corporate group.
7. International Data Transfers
Your personal data may be transferred to and processed in countries outside of your own. We ensure that any such transfers comply with applicable data protection laws and that your data is protected by appropriate safeguards.
8. Data Security
We implement comprehensive security measures to protect your personal data, including:
- Encryption: We use advanced encryption methods to secure data during transmission and storage.
- Access Controls: Strict access controls to ensure only authorized personnel can access sensitive information.
- Regular Audits: Frequent security audits and risk assessments to identify and mitigate potential threats.
9. Your Rights
You have certain rights regarding your personal data, including:
- Access: The right to request a copy of the personal data we hold about you.
- Correction: The right to request corrections to any inaccurate or incomplete data.
- Erasure: The right to request the deletion of your personal data.
- Restriction: The right to request the restriction of processing your data.
- Portability: The right to request the transfer of your data to another organization.
- Objection: The right to object to the processing of your data for certain purposes.
10. Cookies and Tracking Technologies
Our website and application use cookies and similar technologies to collect data about your usage and preferences. You can control the use of cookies through your browser settings.
11. Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through our website or application and provide an updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
PT. Adyatma Inovasi Semesta
Ruko Golden Madrid Blok D No. 26 Rawa Mekar Jaya Serpong, Tangerang Selatan, Banten
Email: admin@serenic.ai
Part B: Serenic.AI Cookie Policy
1. Introduction
This Cookie Policy explains how Serenic.AI uses cookies and similar tracking technologies on our website and application.
2. What Are Cookies?
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work more efficiently and provide information to site owners.
3. Types of Cookies We Use
- Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
- Analytical Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Functional Cookies: Allow us to remember your preferences and personalize your experience.
- Marketing Cookies: Used to track visitors across websites and display relevant ads.
4. Managing Cookies
You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website and application.
5. Changes to This Cookie Policy
We may update this Cookie Policy periodically. Any changes will be posted on this page with an updated effective date.
6. Contact Us
For more information about our use of cookies, please contact us at admin@serenic.ai